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About Us |
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Frequently Asked Questions
What are Ambulatory Surgery Centers?ASCs perform almost 6,000,000 surgeries per year. Patients who elect to have surgery in an ASC arrive the day of the procedure, have the surgery in an operating room, and recover under the care of the nursing staff, all without hospital admission. From pediatric patients to the elderly, both the patients and their families benefit from the comfortable environment of the ASC. ASCs are some of the most highly regulated health care providers in the country. Our ASCs meet licensure and regulatory standards from the Indiana State Department of Health. (Excerpted from Ambulatory Surgery Center Association, 700 N. Fairfax Street, #306, Alexandria, VA 22314.) When will I be discharged from the center after my surgery?People feel best recovering in the comfort of their home environment. With the advent of improved anesthetic and pain medications, the patient recovery experience has been enhanced. To be discharged from the center, each patient must meet established criteria. When I return home from my surgery, will I be able to resume my usual daily activities, such as caring for my small children?After you return home, it is very important that you follow the home care instructions provided by your surgeon and the center. If you’ve received anesthesia, you need to arrange for someone to stay with you for 24 hours after you return home. In addition, you may want to have assistance with caring for your children and/or large pets. Check with your surgeon prior to discharge regarding your schedule to resume normal activity. How many visitors are allowed in my room at a time?For your rest and comfort, it is preferred that no more than two visitors be in your room at a time. The Hancock Surgery Center staff are knowledgable of hotels within the area and in some instances may be able to provide a discount. Please ask our staff for more information. Why do I have to be at the center so far ahead of my surgery time?Your surgeon often determines when you’ll arrive at the center. The preoperative time is used to complete the preoperative health assessment, complete any needed tests, and address any issues or questions—all in a relaxed comfortable manner. Your nurse will complete a health assessment including your temperature, pulse, respiration, blood pressure and medical history. You will be asked to sign consent forms. Preoperative medications may be given at this time. Who do I contact about my bill if I have questions or problems?Customer service for your account is provided onsite. Contact us to speak with our Patient Accounts Coordinator or other dedicated business office professionals. Who do I call if I have questions regarding my postoperative instructions?Both your surgeon and the center will provide instructions, both verbally and written, for your care at home. A nurse from the center will attempt to call you within 24-72 hours after your procedure to check on your recovery and answer any questions you may have. Will the surgeon speak with my family after surgery?Please feel free to call your surgeon or the center for any questions you may have at any time. After your surgery, your surgeon will speak with your family or friend to provide an update on your status. Your surgeon may speak with you after your surgery; however, due to the effects of anesthesia you may not recall the conversation. Should I take my routine medications?If you are concerned about continuing a current medication before your surgery, please contact us and ask to speak to a Patient Rooms nurse. What types of entertainment accommodations are available for me to pass the time while I wait for my surgery to start?Hancock Surgery Center has available telephone, TV/VCR, current magazines and publications. Feel free to bring a videotape to watch. 
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